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What we do

Lushomo works at the interface of data, design and communication. We partner with organisations and governments working to make a difference in global health, climate change, education, human rights, gender issues and economic development.

20

core team members across South Africa the UK, Europe and Brazil, working alongside a global network of specialists.

25

years of experience working with international development organisations across various sectors.

Lushomo began in 2014 – a small, but inspired collective sharing a single desk in the Cape Town Graduate School of Business. Today, we operate as a borderless design practice, with our multi-disciplinary team collaborating across continents and time zones in a connected creative ecosystem that places talent and perspective at the centre of our work.

Our process follows a flexible, six step path, rooted in design thinking. It moves through divergent and convergent phases, allowing us to ideate broadly, iterate rapidly, and test to assess the best way forward.

Divergent phase
Our Process .01

Discover

In the discovery step, we extract all the information we need to build a comprehensive brief.

Planning

Identifying client needs

Identifying and interrogating user needs

Exploring provided content and context

Our Process .02

Define

With a brief, we are able to understand the breadth and depth of the project, and organise the information to meet the brief.

Establishing project scope

Seeking client confirmation on scope, needs and proposed approach

Identifying key messages and information hierarchy

Our Process .03

Ideate

We conceptualise how the key information can successfully reach the intended audience through visuals and messaging.

Brainstorming solutions

Creating content

Sharing moodboards and rough sketches

Convergent phase
Our Process .04

Prototype

We turn ideas into prototypes, ensuring that the solutions are sound when put to practice.

Zooming in to the best solutions

Creating initial design proposals

Our Process .05

Test

We place the designs into the hands of the end-user and client, using their feedback to refine what we have made.

Internal and, where possible, external testing of design-led solutions

Consideration of client and user feedback to narrow down options

Our Process .06

Deliver

Now that the optimal solution has been reached, we ensure that all assets are ready for rollout.

Full roll-out of all components

Rigorous quality assurance checks

Client evaluation and feedback loops

Preparation of final formats

Our team

Tom Scalway

Founder and lead consultant

Tom lives near Geneva, in France. He studied communications and obtained a Master’s degree in Medical Anthropology from Lancaster University in the UK. He worked as a Senior Communication Consultant for multiple organisations including UNAIDS, WHO, UNFPA, USAID. Throughout his career he was struck by how often programmes were planned without sufficient evidence and organisations battled to gather the right information to advocate for causes. To fill this gap, he founded Lushomo. Tom loves finding patterns in data, sailing the Atlantic ocean on his boat and climbing mountains.
Follow Tom on LinkedIn

Deborah Wiggins

Administrator

Debbie is based in Cape Town, South Africa. She has diverse people management and organisational skills and, as the Lushomo office manager, takes care of organising, invoicing, planning meetings and keeping our schedules up to date. Debbie loves numbers, spending time with her family and camping in nature.

Justine Joseph

Creative strategist

Justine lives in France, near Geneva. She is a scientist by training and an award-winning journalist, author, information designer and creative strategist by profession. She has a BSc (Med) Hons, cum laude, from the University of Cape Town and extensive experience as an idea generator, design thinker and creative trainer. With over half a decade at the microphone, she also wears the hats of podcast producer and host. Justine loves words, sounds, growing her own vegetables, and flamenco dancing.

Daneil Feldman

General manager

Daneil is based in Cape Town, South Africa. She has a PhD in the Life Sciences, with a broad range of interests from biochemistry and physiology, to exercise science and genetics. While doing her Masters and PhD research, Daneil realised the gap that exists in research translation. So she joined Lushomo to be part of a team working towards improving communication around current health and environmental issues. Daneil loves cuddling puppies, jam-packed sandwich wraps and keeping fit and active.
Follow Daneil on LinkedIn

Bianca Fizzotti

Senior account manager

Bianca, based in Johannesburg, South Africa, holds an MSc in Animal, Plant, and Environmental Sciences from the University of the Witwatersrand. Her blend of academic expertise, interests, and experiences fuels her role as a creative problem solver at the crossroads of science and design. Bianca loves the lowveld, carbs, and Excel.

Brian Kaduwa

Senior graphic designer

Brian is a graphic designer with a BTech in Graphic Design from the Cape University of Technology and is based in Cape Town, South Africa. He is experienced in branding and illustrating, packaging and publication design, and campaigns and activations. Inspired and influenced by his surroundings, Brian conceptualises and implements social innovations in the fields of business, cultural exchange, education, technology and sustainability. Brian loves digital painting, music, podcasts and reading YouTube comments.

Claire Cooper

Senior graphic designer

Claire is based in Cape Town, South Africa. She holds a Bachelor’s Degree in Fine Arts, First Class Honours, from the University of Auckland. She has worked as a Graphic Designer in a variety of contexts, ranging from information design to luxury retail brands and fast-moving consumer goods. Her passion, however, is in the areas of public health, development and the environment. ‍Claire loves producing great work, propagating indigenous plants and guerrilla gardening her neighbourhood.

Lilli Holst

Senior account manager

Lilli is based in Cape Town, South Africa. Her academic background spans the natural and social sciences, with a BSc in Biomedical Sciences from the University of KwaZulu-Natal, and MSc degrees in Environmental Sustainability and African Studies from the University of Edinburgh. Lilli joined Lushomo as a research intern in its very early days and now specialises in the management of complex and innovative accounts. ‍Lilli loves working with the Lushomo team, floating in the Indian Ocean (not the frigid Atlantic) and making babies laugh.

Lucas Bicudo

Full stack web developer

Lucas is based in Santo André, Brazil, specialising in Web development with modern javascript frameworks like Vue.js and Nuxt. As part of Lushomo's international team, working across time zones, Lucas collaborates with project managers, data analysts, designers, and communication specialists to develop digital solutions that make complex information accessible and impactful.

Anastasia Pappas

Senior account manager

Anastasia is based in Johannesburg, South Africa. She holds a one-year Bachelor's Degree in Fine Arts and a Professional Master's Degree in Architecture from the University of the Witwatersrand. She is also a freelance graphic designer and illustrator, and has completed a foundation course in UX design. She has experience in the built environment, specifically within education and NGO sectors, where she has developed and designed social innovations with a strong focus on education, food security, permaculture and sustainability. Her enthusiasm for these fields ignites her passion for the intersection of creativity and global environmental and health issues. Anastasia loves exploring the outdoors, listening to music, cats, and engaging in hands-on creative projects.

Lucia Margini

Senior account manager

Lucia is from Italy. She graduated in Law in Italy and specialised in Immigration with a Masters's degree in “Expert in migration policy and management”. She has volunteered with various humanitarian organisations across Africa and Europe, collaborating closely with local NGOs. Her professional journey has spanned both the field of documentary photography and work in the immigration sector. Lucia loves reading, photography, and South Africa's outdoor life.

Helena Kamper

Senior account manager

Helena is based in Stellenbosch, South Africa and has been with Lushomo since 2021. She thrives on the fast pace of agency life and loves the energy that comes with managing multiple moving parts. From smoothing out workflows to sneaking in a witty remark, Helena keeps the momentum (and morale) high. Helena loves good food and wine, yoga and walking barefoot in the Kalahari sand.

Frances Stephens

Senior account manager

Frances is based in Muizenberg, Cape Town. She has been with Lushomo since 2023 and is passionate about storytelling through video and animation. Drawing on her background in education, she finds joy in transforming information into engaging stories and designing games to energise the team in the mornings. Frances loves watching and analysing investigative documentaries, winning at Catan, and taking long walks around False Bay.

Luiza De Carli

Senior graphic designer

Luiza is based in São Paulo, Brazil, and joined Lushomo at the end of 2023. She holds a degree in Design from the University of São Paulo and has over 13 years of experience, mainly in editorial design and visual identity. Her true passion, though, is information design—especially when it’s used to support science communication and make knowledge more accessible.  Luiza loves the arts—from music, books, and film to exhibitions and contemporary dance—and has a thing for memes as today’s evolving language.

Tania Keet

Senior account manager

Tania is based in Gqeberha (Port Elizabeth), South Africa. She has a background bridging community development and cultural and creative industries. Tania has a BA Honours in Three Dimensional Design from Brighton University, and an MA in Development Studies from Nelson Mandela University. She is passionate about helping people better understand the world around them through creative problem solving. ‍Tania loves working with her hands, watching live music and cooking.

Lauren

Communications resource manager

Lauren is based in the Klein (Little) Karoo, South Africa. She is a journalist and has worked as a traffic manager, project manager and editor in various industries ranging from content marketing to magazine publishing. Lauren has a passion for social responsibility and joined Lushomo to be part of a team doing meaningful work on current health and environmental issues. ‍Lauren loves her pets, volunteering and travelling.

Hannah Lukic

Account manager

Hannah Lukic is a Cape Town-based research professional with a Master’s in Research Psychology from the University of the Western Cape, on her path to becoming an HPCSA-registered research psychologist.  At Lushomo, she combines her skill in project management with a strong foundation in social science research, guiding teams to achieve meaningful outcomes. Her passion for supporting vulnerable communities and creating positive change is at the heart of her work. Hannah loves pasta, pottery (even when it’s messy), snapping photos of her favourite things, and spending time by the sea.

Lara Clucas

Graphic designer

Lara is based in Stellenbosch, South Africa. She has a BA Honours in Visual Communication Design from the University of Stellenbosch. As a graphic designer with a passion for sustainability, Lara explores creative strategies in the realm of public health and environmental development. Lara loves nurturing plants, pets and exploring the sea.

Lucien Alexander

Graphic designer

Lucien is a junior graphic designer from Cape Town. He has experience in magazine work and learning and development design and is passionate about creative visual design. Lucien loves watching soccer and listening to music.

Ana Raquel Carvalho Bertão

Account manager

Raquel is based in Braga, Portugal. With a PhD in Health Sciences and a background in Biochemistry, she brings a sharp scientific mind to every project. Raquel thrives in collaborative spaces where knowledge meets impact, using her academic roots and communication skills to craft meaningful stories. When not working, Raquel is often behind a camera, lost in a book, or hunting for the perfect espresso.

Deidre Reddy

Senior account manager

Based in Durban, South Africa, Deidre Reddy is passionate about bridging the gap between complex science and engaging storytelling. With a BSc in Biochemistry and Microbiology, an Honors in Biochemistry, and a Master's in Pharmaceutical Chemistry, she thrives where creativity meets science, making research accessible and impactful. Beyond her professional work, Deidre enjoys expressing her creativity through playing the piano and calligraphy. When she's not immersed in science and communication, she finds inspiration in ocean-watching, drawn to the beauty and rhythm of the waves.

Shraddha Patnala

Account manager

Shraddha holds a Master’s in Journalism and Media Studies, with a focus on developing digital media for antimicrobial resistance (AMR) stewardship. Her passion for public health and clear communication has shaped her career, and she now brings this dual focus to her role as a project manager at Lushomo. She thrives in environments with purpose-driven organisation and enjoys co-creating systems to support clear, accessible health communication for all. When she’s not tinkering with watercolours or crocheting in the garden, you’ll likely find her with her nose in a book and her hands full of cats.

Olek Dzyuba

Graphic designer

Oleksandr is based in Ukraine. He first collaborated with Lushomo in 2018 as a freelance designer while travelling through Southeast Asia. Over the years, this evolved into a full-time partnership. With a foundation in printing media engineering from Kyiv Polytechnical Institute, he specialises in layouts and infographics, transforming complex data into visually compelling narratives and preparing media for print. Beyond design, Oleksandr has a passion for technology, engineering, and travelling. He even built a home on wheels using an old bus frame and is eagerly awaiting the opportunity to embark on new adventures.

Tom Scalway

Founder and lead consultant

Tom lives near Geneva, in France. He studied communications and obtained a Master’s degree in Medical Anthropology from Lancaster University in the UK. He worked as a Senior Communication Consultant for multiple organisations including UNAIDS, WHO, UNFPA, USAID. Throughout his career he was struck by how often programmes were planned without sufficient evidence and organisations battled to gather the right information to advocate for causes. To fill this gap, he founded Lushomo. Tom loves finding patterns in data, sailing the Atlantic ocean on his boat and climbing mountains.
Follow Tom on LinkedIn

Deborah Wiggins

Administrator

Debbie is based in Cape Town, South Africa. She has diverse people management and organisational skills and, as the Lushomo office manager, takes care of organising, invoicing, planning meetings and keeping our schedules up to date. Debbie loves numbers, spending time with her family and camping in nature.

Justine Joseph

Creative strategist

Justine lives in France, near Geneva. She is a scientist by training and an award-winning journalist, author, information designer and creative strategist by profession. She has a BSc (Med) Hons, cum laude, from the University of Cape Town and extensive experience as an idea generator, design thinker and creative trainer. With over half a decade at the microphone, she also wears the hats of podcast producer and host. Justine loves words, sounds, growing her own vegetables, and flamenco dancing.

Daneil Feldman

General manager

Daneil is based in Cape Town, South Africa. She has a PhD in the Life Sciences, with a broad range of interests from biochemistry and physiology, to exercise science and genetics. While doing her Masters and PhD research, Daneil realised the gap that exists in research translation. So she joined Lushomo to be part of a team working towards improving communication around current health and environmental issues. Daneil loves cuddling puppies, jam-packed sandwich wraps and keeping fit and active.
Follow Daneil on LinkedIn

Bianca Fizzotti

Senior account manager

Bianca, based in Johannesburg, South Africa, holds an MSc in Animal, Plant, and Environmental Sciences from the University of the Witwatersrand. Her blend of academic expertise, interests, and experiences fuels her role as a creative problem solver at the crossroads of science and design. Bianca loves the lowveld, carbs, and Excel.

Brian Kaduwa

Senior graphic designer

Brian is a graphic designer with a BTech in Graphic Design from the Cape University of Technology and is based in Cape Town, South Africa. He is experienced in branding and illustrating, packaging and publication design, and campaigns and activations. Inspired and influenced by his surroundings, Brian conceptualises and implements social innovations in the fields of business, cultural exchange, education, technology and sustainability. Brian loves digital painting, music, podcasts and reading YouTube comments.

Claire Cooper

Senior graphic designer

Claire is based in Cape Town, South Africa. She holds a Bachelor’s Degree in Fine Arts, First Class Honours, from the University of Auckland. She has worked as a Graphic Designer in a variety of contexts, ranging from information design to luxury retail brands and fast-moving consumer goods. Her passion, however, is in the areas of public health, development and the environment. ‍Claire loves producing great work, propagating indigenous plants and guerrilla gardening her neighbourhood.

Lilli Holst

Senior account manager

Lilli is based in Cape Town, South Africa. Her academic background spans the natural and social sciences, with a BSc in Biomedical Sciences from the University of KwaZulu-Natal, and MSc degrees in Environmental Sustainability and African Studies from the University of Edinburgh. Lilli joined Lushomo as a research intern in its very early days and now specialises in the management of complex and innovative accounts. ‍Lilli loves working with the Lushomo team, floating in the Indian Ocean (not the frigid Atlantic) and making babies laugh.

Lucas Bicudo

Full stack web developer

Lucas is based in Santo André, Brazil, specialising in Web development with modern javascript frameworks like Vue.js and Nuxt. As part of Lushomo's international team, working across time zones, Lucas collaborates with project managers, data analysts, designers, and communication specialists to develop digital solutions that make complex information accessible and impactful.

Anastasia Pappas

Senior account manager

Anastasia is based in Johannesburg, South Africa. She holds a one-year Bachelor's Degree in Fine Arts and a Professional Master's Degree in Architecture from the University of the Witwatersrand. She is also a freelance graphic designer and illustrator, and has completed a foundation course in UX design. She has experience in the built environment, specifically within education and NGO sectors, where she has developed and designed social innovations with a strong focus on education, food security, permaculture and sustainability. Her enthusiasm for these fields ignites her passion for the intersection of creativity and global environmental and health issues. Anastasia loves exploring the outdoors, listening to music, cats, and engaging in hands-on creative projects.

Lucia Margini

Senior account manager

Lucia is from Italy. She graduated in Law in Italy and specialised in Immigration with a Masters's degree in “Expert in migration policy and management”. She has volunteered with various humanitarian organisations across Africa and Europe, collaborating closely with local NGOs. Her professional journey has spanned both the field of documentary photography and work in the immigration sector. Lucia loves reading, photography, and South Africa's outdoor life.

Helena Kamper

Senior account manager

Helena is based in Stellenbosch, South Africa and has been with Lushomo since 2021. She thrives on the fast pace of agency life and loves the energy that comes with managing multiple moving parts. From smoothing out workflows to sneaking in a witty remark, Helena keeps the momentum (and morale) high. Helena loves good food and wine, yoga and walking barefoot in the Kalahari sand.

Frances Stephens

Senior account manager

Frances is based in Muizenberg, Cape Town. She has been with Lushomo since 2023 and is passionate about storytelling through video and animation. Drawing on her background in education, she finds joy in transforming information into engaging stories and designing games to energise the team in the mornings. Frances loves watching and analysing investigative documentaries, winning at Catan, and taking long walks around False Bay.

Luiza De Carli

Senior graphic designer

Luiza is based in São Paulo, Brazil, and joined Lushomo at the end of 2023. She holds a degree in Design from the University of São Paulo and has over 13 years of experience, mainly in editorial design and visual identity. Her true passion, though, is information design—especially when it’s used to support science communication and make knowledge more accessible.  Luiza loves the arts—from music, books, and film to exhibitions and contemporary dance—and has a thing for memes as today’s evolving language.

Tania Keet

Senior account manager

Tania is based in Gqeberha (Port Elizabeth), South Africa. She has a background bridging community development and cultural and creative industries. Tania has a BA Honours in Three Dimensional Design from Brighton University, and an MA in Development Studies from Nelson Mandela University. She is passionate about helping people better understand the world around them through creative problem solving. ‍Tania loves working with her hands, watching live music and cooking.

Lauren

Communications resource manager

Lauren is based in the Klein (Little) Karoo, South Africa. She is a journalist and has worked as a traffic manager, project manager and editor in various industries ranging from content marketing to magazine publishing. Lauren has a passion for social responsibility and joined Lushomo to be part of a team doing meaningful work on current health and environmental issues. ‍Lauren loves her pets, volunteering and travelling.

Hannah Lukic

Account manager

Hannah Lukic is a Cape Town-based research professional with a Master’s in Research Psychology from the University of the Western Cape, on her path to becoming an HPCSA-registered research psychologist.  At Lushomo, she combines her skill in project management with a strong foundation in social science research, guiding teams to achieve meaningful outcomes. Her passion for supporting vulnerable communities and creating positive change is at the heart of her work. Hannah loves pasta, pottery (even when it’s messy), snapping photos of her favourite things, and spending time by the sea.

Lara Clucas

Graphic designer

Lara is based in Stellenbosch, South Africa. She has a BA Honours in Visual Communication Design from the University of Stellenbosch. As a graphic designer with a passion for sustainability, Lara explores creative strategies in the realm of public health and environmental development. Lara loves nurturing plants, pets and exploring the sea.

Lucien Alexander

Graphic designer

Lucien is a junior graphic designer from Cape Town. He has experience in magazine work and learning and development design and is passionate about creative visual design. Lucien loves watching soccer and listening to music.

Ana Raquel Carvalho Bertão

Account manager

Raquel is based in Braga, Portugal. With a PhD in Health Sciences and a background in Biochemistry, she brings a sharp scientific mind to every project. Raquel thrives in collaborative spaces where knowledge meets impact, using her academic roots and communication skills to craft meaningful stories. When not working, Raquel is often behind a camera, lost in a book, or hunting for the perfect espresso.

Deidre Reddy

Senior account manager

Based in Durban, South Africa, Deidre Reddy is passionate about bridging the gap between complex science and engaging storytelling. With a BSc in Biochemistry and Microbiology, an Honors in Biochemistry, and a Master's in Pharmaceutical Chemistry, she thrives where creativity meets science, making research accessible and impactful. Beyond her professional work, Deidre enjoys expressing her creativity through playing the piano and calligraphy. When she's not immersed in science and communication, she finds inspiration in ocean-watching, drawn to the beauty and rhythm of the waves.

Shraddha Patnala

Account manager

Shraddha holds a Master’s in Journalism and Media Studies, with a focus on developing digital media for antimicrobial resistance (AMR) stewardship. Her passion for public health and clear communication has shaped her career, and she now brings this dual focus to her role as a project manager at Lushomo. She thrives in environments with purpose-driven organisation and enjoys co-creating systems to support clear, accessible health communication for all. When she’s not tinkering with watercolours or crocheting in the garden, you’ll likely find her with her nose in a book and her hands full of cats.

Olek Dzyuba

Graphic designer

Oleksandr is based in Ukraine. He first collaborated with Lushomo in 2018 as a freelance designer while travelling through Southeast Asia. Over the years, this evolved into a full-time partnership. With a foundation in printing media engineering from Kyiv Polytechnical Institute, he specialises in layouts and infographics, transforming complex data into visually compelling narratives and preparing media for print. Beyond design, Oleksandr has a passion for technology, engineering, and travelling. He even built a home on wheels using an old bus frame and is eagerly awaiting the opportunity to embark on new adventures.

Have a project in mind?

South Africa:

201-202 Gibraltar House,

74 Regent Road, Sea Point,

8060, Cape Town

+27 21 433 0252

United Kingdom:

11 Church Road,

Leatherhead, KT22 8AT

+44 7354 480 754